Biochemistry
Energon Health, Bengaluru. Junior Lab Technician, June to September 2025.
Customer success and operations for startups, from a generalist who has worked the bench, the shop floor and the ticket queue.
Wherever the work is. I'm a generalist, and I mean that literally.
I've worked a lab bench, a shop floor, a brand campaign and a hundred-ticket-a-day queue. None of those were the same job. I was useful at each one within weeks, and that is the actual skill.
Put me on any side of the business, in any function, in any industry. Give me the learning curve and I'll take it. I'd rather start before I feel ready and close the gap fast than wait for a job description that fits me exactly.
How I pick up a new job: shadow for a day, read everything there is, take the queue on day two, and ask the obvious questions in week one so I'm not asking them in month three.
If that sounds like the person your team is missing, the CV is one page.
Six areas of work. Each tube is one of them; hover or tap to find it below.
Operations
Assurant, Bengaluru, 2026. Global protection and insurance company.
Escalations and handoffs with customer success and support teams across CRM and ticketing systems.
Ventures
Kristu Jayanti College, final year, 2025. Inter- and intra-departmental contests, pitches and stalls.
Two of the ideas: a digital twin of a cancer patient, so treatment options can be tested on the model before the person; and a UVB lamp for rooms that never see the sun, so people get the vitamin D they'd otherwise miss.
Biochemistry
Energon Health, Bengaluru. Junior Lab Technician, June to September 2025.
Haematology
Energon Health, Bengaluru. Same role, same months.
Complete blood count processing and QA on the HORIBA Yumizen, keeping result accuracy across daily runs.
Microbiology
Internships, 2024.
Sales
Part-time and weekend roles, Bengaluru.
Walk-in and campaign selling at Delhi Hardware Mart, MYSTA Perfume Store, and Amazon and Flipkart brand campaigns: products, pricing, offers, sign-ups, repeat customers.
All of the above on a single page, ready to forward.
Short pieces on the lab, the queue, and the seat between them.
Life-sciences startups have scientists, engineers and business generalists. The seat between the product and the lab customer is usually empty.
The working habits behind a high-volume ticket queue, from someone who has been in one all year.
Four months in a diagnostics lab, and what the bench teaches about the people on the other end of a report.
Six college contests, one award, two ideas I still think about, and what selling at a stall taught me before any job did.